Privacy Policy

This Privacy Policy applies to UnmarkAI. It covers information we collect when you visit the website, sign in, upload videos, create processing tasks, purchase or use credits, contact us, or otherwise use the service.

1. Information We Collect

We may collect the following categories of information:

• Account information, such as your name, email address, avatar, sign-in provider, and account identifiers.
• Uploaded content, including video files, previews, task metadata, output files, and processing settings.
• Usage information, such as pages viewed, task status, credits used, device data, browser type, approximate location derived from IP address, logs, and timestamps.
• Payment or plan information when purchases are available, usually handled through payment providers rather than stored directly by UnmarkAI.
• Messages you send to us, including support requests and feedback.

2. How We Use Information

We use information to provide and improve the service, process uploaded videos, show previews and downloads, manage accounts and credits, prevent abuse, troubleshoot errors, respond to requests, protect security, analyze product performance, and comply with legal obligations.

3. Uploaded Videos and Results

Uploaded videos and generated results are used to provide the requested processing workflow. We may retain task files for a limited period to support previews, downloads, debugging, abuse prevention, and service reliability. You should not upload sensitive content unless you are comfortable processing it through an online service.

4. Sharing Information

We may share information with service providers that help operate UnmarkAI, such as hosting, cloud storage, authentication, analytics, payment, email, security, and AI processing providers. We may also disclose information if required by law, to protect rights and safety, to investigate misuse, or as part of a business transfer such as a merger, acquisition, financing, or asset sale.

5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies for sign-in, session security, preferences, analytics, and product improvement. Browser settings may allow you to block or delete some cookies, but certain features may stop working correctly.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so you should use care when selecting files to upload and when protecting your account credentials.

7. Your Choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing of your personal information. You may also have rights related to targeted advertising, sale, or sharing of personal information if those activities apply. To make a request, contact us at [email protected].

8. Children

UnmarkAI is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

9. International Use

If you use UnmarkAI from outside the country where our systems or providers operate, your information may be transferred to and processed in other jurisdictions that may have different data protection rules.

10. Changes to This Policy

We may update this Privacy Policy as the service changes. The updated version will be posted on this page with a revised last updated date.

11. Contact

Privacy questions or requests can be sent to [email protected].

This page is a general privacy template and is not legal advice.